// DATA PROTECTION & PRIVACY
At 3patt, your personal data is handled with the same seriousness we apply to every other aspect of the platform. This Privacy Policy explains in plain terms what information we collect from you, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own data. We believe you deserve to know exactly where your information goes — no vague language, no buried clauses.
// PRIVACY AT A GLANCE
Before diving into the full legal text, here is a plain-English summary of the six most important privacy commitments 3patt makes to every player on the platform.
Every connection between your device and the 3patt platform runs over TLS 1.3. Data transmitted — including login credentials, payment details, and personal information — is encrypted in transit at all times. Your JazzCash or EasyPaisa transaction details are never exposed in plain text.
Personal data held by 3patt is stored on secured servers with access controls, audit logging, and encryption at rest. KYC documents — CNICs, passports, and address proofs submitted by Pakistani players — are stored in isolated, access-restricted environments separate from general platform data.
3patt does not sell, rent, or lease your personal data to third-party advertisers, data brokers, or marketing companies. Your betting history, financial information, and identity details are not monetised by 3patt outside of the purposes set out in this Privacy Policy.
You have the right to access the personal data 3patt holds about you, request corrections to inaccurate information, and — subject to legal and regulatory retention requirements — request deletion of your data. All such requests are handled by the 3patt compliance team within a reasonable timeframe.
For players using USDT TRC-20 deposits, 3patt records the wallet address and transaction hash for AML compliance purposes. Crypto transaction data is held with the same security standards as other financial records on the platform and is not shared with third parties beyond regulatory obligations.
3patt marketing communications — including SMS, email, and in-platform notifications about bonuses and promotions — are opt-in only for new players. You can update your marketing preferences at any time from your Account settings or by contacting 3patt support via live chat.
This Privacy Policy is issued by 3patt, the operator of the online casino and sports betting platform accessible at 3patt.bet (hereinafter referred to as "3patt", "we", "us", or "our"). 3patt operates as an international online gaming platform serving adult players in Pakistan and other permitted territories.
For the purposes of this Privacy Policy, 3patt acts as the data controller in respect of all personal data collected from players, visitors, and prospective users of the platform. As data controller, 3patt determines the purposes and means by which personal data is processed.
All data processing activities carried out by 3patt are conducted in accordance with applicable international data protection standards and the terms set out in this Privacy Policy. Where 3patt engages third-party service providers to process data on its behalf, those providers act as data processors under binding contractual obligations that require them to handle data securely and in accordance with 3patt's instructions.
3patt collects personal data across several categories depending on your level of interaction with the platform. The categories of data we may collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, USDT wallet address, transaction history | Deposits & withdrawals |
| Account Data | Username, encrypted password hash, account preferences, session history, login timestamps | Ongoing platform use |
| Gaming Data | Betting history, game session records, wagering activity, bonus claims, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Every platform visit |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact support |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health data unless this is directly relevant to a responsible gaming referral or legal obligation. Where such data is provided voluntarily in a support context, it is treated with the highest level of confidentiality.
3patt collects personal data through the following means:
Data you provide directly when creating an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to promotions. This is the primary source of identity and financial data held by 3patt.
Technical and behavioural data collected automatically as you navigate the 3patt platform, including IP address, device identifiers, page visit sequences, click patterns, and session duration. This data is used to maintain platform security, detect fraud, and improve the user experience.
Small data files placed on your device by the 3patt platform to maintain session state, remember preferences, and support platform security functions. See Section 7 for full details on how 3patt uses cookies.
Transaction confirmation data provided to 3patt by JazzCash, EasyPaisa, partner banks (HBL, UBL, Meezan Bank), and blockchain networks upon completion of a deposit or withdrawal. 3patt receives transaction references and confirmation statuses but does not store full payment account credentials.
Where 3patt uses a third-party KYC service to verify your identity documents, that provider may return a verification result and a confidence score to 3patt. The underlying document images are stored securely by 3patt separately from general platform data.
3patt uses personal data for the following purposes:
3patt processes your personal data on the following legal bases:
3patt does not sell your personal data to third parties. We may share your data with the following categories of recipient where necessary and subject to appropriate safeguards:
Note: All third parties with whom 3patt shares personal data are required to handle that data securely and in accordance with their contractual obligations to 3patt. Third-party data processors are not permitted to use your data for their own commercial purposes.
The 3patt platform uses cookies and similar tracking technologies to support essential platform functions, maintain session security, and collect anonymised usage analytics. The following cookie categories are used on 3patt:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, CSRF protection, security tokens | No — required for platform to function |
| Functional | Remembering your language preference, game lobby layout, and display settings | Yes — disabling may affect experience |
| Analytics | Anonymised page view counts, feature usage statistics, error logging | Yes — via cookie preferences |
| Responsible Gaming | Session duration tracking to support time-limit reminders and cool-off enforcement | No — required for player protection |
3patt does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences via your browser settings. Disabling strictly necessary cookies will prevent you from logging in to the 3patt platform.
3patt retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data subject's identity.
3patt implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 3patt will notify impacted players without undue delay and will take all necessary steps to contain, remediate, and document the breach in accordance with applicable requirements.
While 3patt takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 3patt account credentials. Never share your password with anyone, including 3patt support staff.
As a 3patt player or platform visitor, you hold the following rights in respect of your personal data. To exercise any of these rights, contact the 3patt compliance team via the support channels listed in Section 14.
3patt aims to respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 60 days, in which case 3patt will notify you of the extension and the reason for it.
The 3patt platform is strictly intended for adults aged 21 years and over. 3patt does not knowingly collect personal data from individuals below the age of 21. Age verification is a mandatory component of the account registration and KYC process on 3patt.
If 3patt becomes aware that personal data has been collected from an individual who does not meet the minimum age requirement, the associated account will be immediately suspended, all data will be reviewed, and the account will be permanently closed. Any balance held in the account will be handled in accordance with applicable regulatory guidance on underage gambling incidents.
If you are a parent or guardian and believe that a minor has registered an account on 3patt, please contact our support team immediately via live chat so that the matter can be investigated and resolved as a priority.
The 3patt platform may contain references to or integrations with third-party services — such as game providers, payment processors, and live sports data feeds. Where third-party services are integrated into the platform, those providers operate under their own privacy policies and are responsible for their own data processing practices.
3patt is not responsible for the privacy practices or data handling of third-party service providers that operate independently from 3patt's platform. We encourage you to review the privacy policies of any third-party services you interact with directly — for example, your JazzCash or EasyPaisa mobile wallet application when initiating a deposit.
3patt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. When material changes are made — meaning changes that significantly affect how your personal data is collected, used, or shared — 3patt will notify registered players via platform notification or email prior to the changes taking effect.
The effective date at the top of this page will be updated whenever this Privacy Policy is revised. We recommend reviewing this page periodically to stay informed of how 3patt handles your data. Continued use of the 3patt platform after the effective date of any revision constitutes your acknowledgment of the updated Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please reach out to the 3patt compliance and support team through the following channels:
3patt aims to acknowledge all privacy-related written requests within 48 hours and to provide a substantive response within 30 days. For complex or multi-part requests, the response period may be extended as set out in Section 10.
For your security, all data access and deletion requests must be submitted from your registered contact channel and will be subject to identity verification before any data is disclosed or actioned. 3patt support staff will never ask for your account password when handling privacy requests.
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